Frequently Asked Questions

Payment Questions

What form of payment do you accept?

All our purchases are ran through PayPal express. So we accept PayPal and within that application we also accept Visa, MasterCard, Discover, and American Express.

I can't seem to pay with my debit/credit card?

To pay with your debit or credit card select the PayPal option at checkout. When it asks for you to sign in there is an option on the bottom that allows you to make the purchase with a debit/credit card.

When is payment due?

All payments are due immediately after checking out. 

How do I get a refund?

Once the product has been shipped we cannot provide a refund. However you can send an email to sales@hyperapparelco.com for any further inquiries. 

 

Shipping Questions

Do you ship internationally?

Yes, we do ship internationally. 

When do you ship out my purchase?

Shipping usually takes within 3-7 business days after purchase (Domestic). For international orders they make take from 14-21 business days. 

How can I track my package?

After the purchase has been completed you will receive a confirmation email with your tracking number. As long as the shipping was made with USPS Priority Mail shipping you will have a tracking number. If you are unable to locate your tracking number please email Sales@hyperapparelco.com for further assistance.